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PATIENT INFORMATION

We are pleased to announce that we have two new members to our Reception staff, Tamzyn and Charlotte. 

The Gables Medical Group

Practice Management

Karen Spencer

Practice Manager

Administration

Louisa Dickinson

Administration Manager

Kelly Igbinidion

Administrator

Christine Gardner

Medicines Manager

Medicines Management is about helping patients to get the best from their medicines and improving prescribing quality, safety and waste within the practice.

Christine’s work involves liaising with a wide range of people from patients, to healthcare staff, to pharmacies, to ensure good communication at all levels.

Some aspects of her role include:

Working with clinicians and receptionists when dealing with repeat prescriptions or new prescription requests, 

Promoting better use of medicines by developing relevant patient information,

Engaging with pharmacies to improve communication and working relations, 

Reducing waste by decreasing inappropriate issue of prescriptions,

Kate McDonald

Medicines Management is about helping patients to get the best from their medicines and improving prescribing quality, safety and waste within the practice.

Christine’s work involves liaising with a wide range of people from patients, to healthcare staff, to pharmacies, to ensure good communication at all levels.

Some aspects of her role include:

Working with clinicians and receptionists when dealing with repeat prescriptions or new prescription requests, 

Promoting better use of medicines by developing relevant patient information,

Engaging with pharmacies to improve communication and working relations, 

Reducing waste by decreasing inappropriate issue of prescriptions,

Kate deals with repeat prescribing and also works in reception 

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and They are trained to signpost you to the most appropriate clinical member of staff or service that you require. The reception team make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries and patient registration.

Receptionists require access to your medical records in order to do their jobs. They, like all members of our staff (medical, admin, secretarial) within the practice, are bound by the same rules of confidentiality and have a legal duty to protect your information and privacy.

Our Reception Manager is - Lewis Wicks

Lewis Wicks

Reception Manager

Anne Coulson
Jill Adam
Kiesha Thompson
Kay Richardson
Emma Lively
Charlotte Turnbull
Tamzyn Jennison
Katherine Parker

Secretaries

Diane Blackburn

Medical Secretary

Duties include GP referrals to hospitals.

 
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