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Our dispensary has now moved from the Cambois Miners Institute Building and will operate from our main site at Bedlington Station. There will be NO CHANGES TO SERVICE. Please telephone 01670 823917 or 01670 829889 to order. DELIVERY SERVICE WILL CONTINUE AS BEFORE.

Cambois surgery relocation - Engagement Feedback report- may 2021 > > engagement feedback




 Why is the dispensary closing?

  • We are not closing, just relocating temporarily to our Bedlington site

Where will the dispensary be located?

  • Within the Gables main site at Bedlington, just through the main entrance there is a service hatch on the left hand side.

What is the telephone number to order prescriptions?

  • Within opening hours, number remaining the same 01670823917
  • If dispensary is closed then ring 01670829889

What if I can’t travel to Bedlington?

  • We will be providing a weekly delivery service if required.  This will only be for vulnerable patients who cannot access Bedlington and do not have anyone to collect on their behalf.

Will I have to pay for delivery?

  • No, delivery will be free 

What are the dispensary opening hours?

  • Monday – Friday 08:30am – 12pm -
  • However, collection pick up can be arranged within the Bedlington opening hours of Monday – Friday 08:30 – 6pm

Why are you not staying in Cambois?

  • Unfortunately the building we occupy does not meet our clinical requirements

Are you looking at alternative premises in Cambois?                                                                                       

  • Yes, we are working with Northumberland CCG to relocate the dispensary

What if I need an emergency supply of my medication?

  • Telephone 01670823917 or 01670829889 Monday – Friday 08:30am – 6pm

Will I still get the same service at Bedlington?

  • Yes, no changes to our services provided.  We are aware of infrequent public transport, so we can provide appointments around these times, please inform a receptionist of this

When is the dispensary going to move?

  • We are planning to relocate by 31st March 2021

How long before you re-open in Cambois?

  • This will depend how quickly we can find suitable premises

How will you keep the patients informed?

  • By letter, posters, Teams meetings and social media

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